comma CMMS - Blog

Who is Art of Water?

Art of Water specializes in bespoke water features and mesmerizing multimedia shows. With nearly 30 years of experience, they have been involved in some unique projects, such as WYNN Macau Performance Lake, Galaxy Macau’s Crystal Lobby and Macau’s Nam Van Lake Multimedia Fountain: Asia's first floating multimedia fountain. These are some of the services they offer:

Concept Design: They provide concept design services for water features and multimedia installations.
Design Development: Detailed and Engineering designs are also offered by Art of Water.
Programming: Their programming team creates jaw-dropping multimedia shows where water takes center stage.
Supply and Installation: Art of Water handles all the required equipment’s supply and installation.
Programming: Their programming team creates jaw-dropping multimedia shows where water takes center stage.
Maintenance: Comprehensive maintenance services to keep water features and multimedia installations in top condition.
Restoration: Restoration services for existing installations.
MEP Contracting: They also offer MEP contracting services specialized in Water Features and Swimming Pools.
Turn-Key Solutions: From concept design to commissioning, they provide end-to-end solutions for a hassle-free experience.

Art of Water caters to many customers, from private residences to resorts, shopping malls, and public spaces. They have done it all in the spectrum of decorative and immersive water displays.

What are the needs of the client (Art of Water)?

From the point of view of PF consultants (comma CMMS), the fact that Art of Water provides maintenance services to their clients is very interesting, as PF Consultants can help make maintenance routines more efficient and cost-effective.

The requirements were for installing a system that would cater to the internal needs of Art of Water to streamline equipment maintenance procedures for their clients. The initial implementation done by PF Consultants focused on one significant customer of Art of Water. Still, the system has been set up for an easy upgrade to multiple independent venues, when required.

IconSiam ICONIC multimedia water feature

Art of Water uses the Comma CMMS software as its internal maintenance control tool for ICONSIAM’s Iconic Multimedia Water Feature in Bangkok. As an unique crowd-stopping feature, it is imperative to keep it working in its perfect condition.

Imagine at Dubai Festival City

This application is familiar to PF consultants as comma CMMS has been in service for over 7 years at Imagine, the multimedia water feature at Dubai Festival City, and for over 6 years at the Reem Central Park water feature in Abu Dhabi. Even though they’re not the same, these venues have many commonalities.

Reem Central Park water feature in Abu Dhabi

What are the constraints of the client?

As in most projects, budget was a constraint. It was decided that the implementation services provided by PF consultants would be limited to the definition and setup of the functional location hierarchy and uploading the list of equipment currently set as in service.

Then, Art of Water had to add the additional items currently in stock (consumables and non-consumables), set up regular checklists, and define and implement scheduled maintenance jobs.

How we implemented the requirements?

Regarding the implementation responsibilities of PF consultants, technical drawings were made available along with some video call discussions where the main goal for our implementation consultant was a good understanding of the system, the organizational workflows, and the expected outputs of the maintenance system, all with enough depth to allow for a versatile setup of the functional locations hierarchy.

It is important to note that the project consultant had the unusual opportunity to visit the site with Art of Water and see the actual technical equipment setup first-hand. That was of extreme value.

In practical terms, PF consultants set up 1085 functional locations and 53 major installed items in the system.

Procedure after initial setup

After the initial setup, PF consultants provided remote training. The training session was around 2 hours long and involved vital project personnel. After a quick rundown of the functional location structure, we focused on checklists and scheduled maintenance plans as the basis to start a gradual implementation of the system.

In parallel with manual work order creation, we always recommend that checklists are used first, linked to scheduled plans, and that technicians start by creating issues supported by work orders when they observe problems during their checks.

Final words

The system just entered practical usage, and we hope the requirements will be fulfilled entirely, as we believe that the basic foundation setup is solid and robust enough to support Art of Water's maintenance actions. As usual, PF consultants will continue to provide frequent upgrades (there has already been one system upgrade from 2.1.5 to 2.1.6 since the initial implementation work has started) and assist in ensuring the implementation is successful for the client.

-----
Art of Water's exceptional team supports clients in bringing their water feature dreams to life, backed by their extensive experience and collaboration with top manufacturers. Know more about Art of Water.

-----
comma CMMS is a maintenance management system that has been in business for over 10 years. They have created over 850,000 work orders for their customers and 2,000+ maintenance plans so far.

Key points about comma CMMS:

Purpose: comma CMMS is an app for teams that organizes, schedules, and logs equipment maintenance information.
Differentiators:
- Personal Connection: comma CMMS aims to establish lasting personal connections with its customers.
- User-Contributed Platform: comma CMMS encourages users to send feature requests, making the CMMS more tailored to everyone's real needs.
- Experience: They've been in the industry since 2013 and were featured in the renowned "Uptime" maintenance magazine.
Main features:
- Work Orders: Manage maintenance tasks, including email notifications, recommended tasks, spares and tools.
- Preventive Maintenance: Create work orders manually or automatically based on schedules or counters.
- Spares Management and Asset Tracking: Control stock levels and track equipment from purchase to disposal.
- Informed Maintenance: Access reports and statistics for informed decision-making.

If you're interested in improving your equipment maintenance, consider exploring comma CMMS and attending their free webinars.

For more information, please visit comma CMMS

comma CMMS equipment maintenance blog

Comma CMMS implementation case-study: Art of Water