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  • Sales and Billing: Single user and multi user. What does that mean for me?
    Answer: On a multi-user system (professional or premium accounts), you can acheive the following: know who did what and when to your equipment implement a work order work ...
  • Sales and Billing: What are the different levels of technical support you provide?
    Answer: The technical support channels we provide are as follows: Support site - This is the site you are reading this information on. If you cannot find ...
  • Basic Tutorials: Session 7 – Task Lists (time: 10 minutes)
    Answer: Assumptions You have completed sessions 1 through 6. You are looking to become a comma CMMS intermediate-level user. Notes “Task Lists” automate the process of detailing the “Actions”, “Task ...
  • Sales and Billing: What are plant/ premises/ locations?
    Answer: These basically refer to where the majority of your equipment is located. Some companies will have only one, others may have multiple locations. For example a ...
  • Others: About comma CMMS
    Answer: comma CMMS, is a product of Parafernalia, Ltd a software company registered in Macau SAR and Hong Kong SAR that started operations in April 2013. comma ...
  • Basic Tutorials: Session 10 – Job Plans (time: 15 minutes)
    Answer: Assumptions You have completed sessions 1 to 9. Notes “Job Plans” aggregate groups of orders that you can plan for execution. “Job Plans” provide a work report area that ...
  • User Registration: Can I change my information after I register?
    Answer: Yes, you can change your personal data on your user profile and you can change your organization data on the module setup when logged in ...
  • User Registration: Where do I login? What is the address of my comma cmms server?
    Answer: For free light accounts and professional accounts your server is: https://prerel.commacmms.com if you are currently on a premium account, you will have a specific and unique login ...
  • User Registration: Can I change my login screen images?
    Answer: Yes, but we have to do it for you. This is free of charge and applicable only to premium accounts. Simply send us a maximum of 3 ...
  • Sales and Billing: How do I change my account renewal period?
    Answer: The procedure to change your account renewal period is exactly the same as described on the example below no matter whether you are extending the ...

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