comma CMMS News archive

Email issues Email issues

We are currently experiencing issues sending emails to outlook.com or hotmail.com addresses. If you require a password request, please contact us at info at commacmms.com and indicate your account username and/ or account email address and server address (e.g. https://your_company.cmmsportal.com). We will send you a password reset email with instructions.


More information:
2021-03-10 16:12

Hello 1.4.3 Hello 1.4.3

Version 1.4.3 is now live on all servers. There are many improvements under the hood and a few that you can possibly already have seen:

1. Enhanced work orders tags: you now can include work order tags on search filters.

2. Enhanced equipment tags: tags are now included on the equipment module to give users an extra layer of customization on how to organize information. It is also possible to save those on search filters.

3. Work orders can now be configured to allow for tags to be edited even when the work order is closed.

4. Depeding on user group settings, it is now possible to allow users to change the work order summary and description at all times until the order is closed. All changes are saved in the logs and can be checked anytime.

5. Several bug fixes.

6. A few more items you can see here -> Support Site comma CMMS


More information:
2020-11-26 06:31

Version 1.4.1 is out and active on all servers Version 1.4.1 is out and active on all servers

Welcome to version 1.4.1 (March 2020). A few new features and bug fixes with the major change being the new payment gateway and payment accounts interface. We are now using 2checkout to process our payments which is a lot more flexible than paypal. Also a note that prices have increased as follows:

professional accounts increase from USD10 to USD15 per user per month

premium accounts increase from USD20 to USD25 per user per month

Existing clients will be emailed a coupon code that will keep their subscription price the same for the next year of renewals.

Also auto-renew subscription payments are finally available.

Some relevant how-tos and information for new features on this version:

How to get a daily email that lists all the work orders currently past their deadline?
 
How to add an equipment move note?

https://commacmms.com/site/faq/index.php?action=artikel&cat=1&id=107&artlang=en 

How do I manage my accounts?

https://commacmms.com/site/faq/index.php?action=artikel&cat=1&id=105&artlang=en

Should I enable AUTO-RENEWAL FOR THIS ORDER, what does that mean?

https://commacmms.com/site/faq/index.php?action=artikel&cat=1&id=106&artlang=en


More information:
2020-03-14 13:17

Version 1.4.0 (Feb 2020) rolling out now to all servers Version 1.4.0 (Feb 2020) rolling out now to all servers

A new version is out. This is the first step on a series of upcoming upgrades coming for free to all customers. Thank you for your continuous support.

See list of changes here.

2020-02-12 04:41

comma CMMS version 1.3.0 out now comma CMMS version 1.3.0 out now

We have installed version 1.3.0 on all servers. If you have any issues, please let us know. in the meantime, please visit the development logs page for the list of jobs done on this update.

2018-04-10 14:31

Real time currency converter has been removed in comma CMMS version 1.3.0 Real time currency converter has been removed in comma CMMS version 1.3.0

We removed the real-time google currency conversion feature due to the end of this service by google. If you have equipment in comma CMMS with a purchase value in a currency different from your plant currency and no fixed conversion rule, then no conversion will be applied.

thank you,

Rui

2018-04-10 14:18

Issues with real-time currency converter Issues with real-time currency converter

Hello

We are currently experiencing some issues with the real-time currency converter provided by google. This is because, with the amount of users running on the system, we have made too many requests to the google API and they blocked our server from connecting.

We are currently assessing this situation which will probably mean we will have to change supplier to one that can accept the amount of connections we are making.

As a workaround, you can set a fixed conversion rate on the financial section of the modules configuration areanfor rates that you use frequently. This will bypass the connection to the google converter.

We will be keep posting news about this matters.

Thank you,

Rui

https://commacmms.com


More information:
2017-12-15 11:41

comma CMMS - Limited-time offer comma CMMS - Limited-time offer

Thank you for your interest in Comma CMMS.
 
To celebrate the milestone of reaching 3000 users we are are offering a special discount to the next 100 users who register for our professional account!
 
You get an extra free user valid for the lifetime of your paid account, a free upgrade to a premium account with a minimum of 5 users instead of 10, priced at usd10/user/ month, which is half of the usual rate.
 
If you have any questions or would like to understand more about the system, please feel free to contact us at info@commacmms.com or by skype (username: commacmms)
 
For more complex installations we also offer additional support including:
 
1. Maintenance management consulting
2. Maintenance procedures technical consulting
3. Preparation of procedures, tasks, material and tools lists and maintenance plans
4. Input of all data to comma CMMS
5. Training
6. Software customization and integration with other ERP systems you may have
7. Maintenance records regular audits
 
We look forward to the possibility of working with you in upgrading your maintenance management to the next level.
 
Cheers,
comma CMMS team

More information:
2017-10-14 06:13

comma CMMS 1.2.6 is out on all servers comma CMMS 1.2.6 is out on all servers

The list of bug fixes and new features is, as always, here. The two major changes of note are:

1. Added Chinese language. (see here how to change the interface language)

2. Added the possibility of changing the work order priority description. (see here how to change the priority descriptions).

If there are any problems, please contact us anytime.


More information:
2017-09-25 11:51

comma CMMS v. 1.2.5 out now comma CMMS v. 1.2.5 out now

Version 1.2.5, released on the 10th of July, 2017 on all servers is out now. The usual development log (that includes the list of bug fixes and new features) is here: https://commacmms.com/site/faq/index.php?action=artikel&cat=7&id=15&artlang=en

As usual, please let us know if you run into problems or instability.

Thank you,

Rui


More information:
2017-07-11 07:39

Upgrades from free account to professional accounts reopened Upgrades from free account to professional accounts reopened

Upgrades from the free version to the professional accounts are now available again for use.

Thank you,

Rui (comma CMMS)

2017-05-20 05:12

Account upgrades from free light accounts are temporarily suspended Account upgrades from free light accounts are temporarily suspended

In order to guarantee good quality service for our existing clients and due to a large number of projects currently underway, we have temporarily susepending account upgrades from free light accounts.

From within the comma CMMS, if you try to upgrade your account from a free light account you will see the following note:

upgrade not possible message

This causes no impact whatsoever to existing clients on Professional or Premium accounts.

IF YOU ARE ON A FREE LIGHT ACCOUNT NONE OF YOUR EXISTING DATA IS DELETED, YOU CANNOT UPGRADE but can continue to use the account has you have been so far.

We are sorry for any inconvience caused.

Rui


More information:
2017-04-01 15:42

Version 1.1 (25th of November, 2016) is out! Version 1.1 (25th of November, 2016) is out!

We did a lot on this update, but the following is of note:

1. You can now dowload (.csv) the full equipment history log

2. Fixed blank page error when creating work orders when the total work orders are above 40000. Some users were starting to get affected by this bug.

3. Possibility of deletion of a work request is now implemented.

4. Implement possibility of setting a min qty of -1 for no min qty warning.

5. Big changes on the API to support our new (and upcoming) android mobile app.

6. On an FL details page there's now the possibility to list target or installed equipment "on" or "on and under" the current FL.

 

Enjoy,

Rui 

 

2016-11-26 05:54

New usage articles available New usage articles available

Here's the list of new articles we just added:

How to use a container to assess spares minimum quantities in comma CMMS?

http://commacmms.com/site/faq/index.php?action=artikel&cat=11&id=89&artlang=en

What to do if an invited user doesn't receive the invite email?

http://commacmms.com/site/faq/index.php?action=artikel&cat=13&id=88&artlang=en

How to manage calibration of equipment and tools?

http://commacmms.com/site/faq/index.php?action=artikel&cat=11&id=87&artlang=en

We hope this is useful.

Cheers,

Rui

2016-06-02 14:59

comma CMMS version 1.0.0 is out on all servers! comma CMMS version 1.0.0 is out on all servers!

Three years later we have reached verion 1.0.0!! This version fixes a lot of bugs and has the following major new features:

-[EQUIP] Import file (equipment) - For premimum accounts only.
-[USER] User profile option to be notified of any modifications done to an order user is assigned to.
-[MPLANS] Specify number of weeks for repetition on scheduling of maintenance plans

Please check out the full list of improvements here: http://commacmms.com/site/faq/index.php?action=artikel&cat=7&id=15&artlang=en

Let us know if you have any problems on this new version.

2016-05-18 12:18

Version 0.9.7 out now Version 0.9.7 out now

Out now and active on all accounts.

See the major list of bug fixes and improvements here.

UPDATE (10am GMT, 21.02.2016): The problem described below has been fixed.

This version introduced the following issue that we are currently actively working on:

-- Errors on reports module for non-premium account users

If you experience errors (usually a blank page) when running reports on the reports module, please standby, we will have fix out for this problem soon.
2016-02-21 10:38

Version 0.9.5, Dec, 2015 Version 0.9.5, Dec, 2015

Version 0.9.5, Dec, 2015 is currently being deployed on all servers. Check your version number on the login screen. All servers will have been upgraded to the latest version by the end of Sunday, 20th Dec, 2015 (GMT +8, Hong Kong time).

If you have any problem with this release, please contact us to info@commacmms.com

Cheers,

Rui

http://commacmms.com

2015-12-19 14:14

Prepare for a new level of maintenance management! Prepare for a new level of maintenance management!

We are currently working hard on the next release of comma CMMS. This next release will introduce some new features (there will be no obvious differences to existing paid customers). The major changes are:

  • New types of accounts.
  • The free-trial accounts will be replaced by a lite version that requires monthly reactivation.
  • New online training programs will be made available (beginner, intermediate and advanced).
  • Registration, service subscription and account upgrades and downgrades will be fully automated.

We are also expanding our team to ensure comma CMMS grows to become more user-friendly and intuitive to use at the same time that we improve customer communications. We will also be looking to attend trade shows and make more direct personal contact with maintenance professionals.

We will have more news soon on support site and on through the mailing list.

Stay tuned!

2015-10-27 13:27

Task list module problems solved Task list module problems solved

This is an announcement to say that the task list module faults some users were experiencing after the latest update have now been solved on all servers.

Sorry for the inconvinience caused.

2015-09-03 09:46

Version 0.9.2 Aug, 2015 of comma CMMS Version 0.9.2 Aug, 2015 of comma CMMS

We're very happy to announce that version 0.9.2 is now running on all servers. There have been a few fundamental changes on the background that may affect the way your installation behaves. Please contact us if you notice any strange behaviour on your server, specifically on the job tasks module.

Cheers,

Rui

http://commacmms.com

2015-09-02 10:18

New FAQs added New FAQs added

The answers to the following questions have just been posted:

How do I keep the system linking to updated versions of files attached to source work orders?

How do I add documents and files to work orders generated from maintenance plans?

Take a look. They may help you acheive more with comma CMMS.

 

2015-07-26 11:57

New code repository for the open source comma CMMS API client software New code repository for the open source comma CMMS API client software

Hello,

We are very excited to announce that we now have an open-source code repository running on github.

The repository currently contains code you can use today for the arduino controller boards to which you can connect sensors and have the sensor readings trigger the creation of work requests.

That can be useful in situations where the equiment cannot be monitored continually but actions must be taken when some parameters get out of certain limits (e.g. the temperature of electrical cabinets).

Any computer/ controller/ device that can connect to the internet is potentially useable as a comma CMMS API client. Stay tuned for more open-source code for other platforms.

comma CMMS sensorNET code repository is available here.

2015-06-28 15:04

Call for Mac/ Safari and iOS/ iPhone/ IPad user experiences Call for Mac/ Safari and iOS/ iPhone/ IPad user experiences

All of our development tests are made with firefox (hands down the best browser and highly recommended for the best comma CMMS experience you can have - including on android)and chrome. Most of our customers are also on one of these two browsers, so we believe we have about 90% of our user base covered.

There's a few customers and free trial users on internet explorer (really? ;-)). Internet explorer is mostly ok (firefox is still recommended for these users, though) but we have some more users on Mac and iOS devices using Safari.

Since the last update, the login screen was out of position for safari users only which although is not a terrible problem, it simply does not look good! We hate problems like that and will go at them immediately to ensure comma CMMS looks as good as it can on all platforms.

If you mostly use a Mac or iOS device, we would love to hear from you when you believe you have experienced some kind of weird behaviour that you suspect is not right.

Please contact us to info@commacmms.com with a description of the problem. We will do our best to solve the problem on your platform. You will also be doing a great service (!) for the other Mac users!

 

2015-06-06 06:20

Aaaannd version 0.9 is now live on all servers! Aaaannd version 0.9 is now live on all servers!

Welcome to comma CMMS, version 0.9 released today, 28th May 2015 and now running on all servers (free trial aswell as in all paid accounts).

The usual raw list of fixes and new feature is here:

http://commacmms.com/site/faq/index.php?action=artikel&cat=7&id=15&artlang=en

The new features presentation video is under preparation and will be released at the beginning of next week in case you down't want to go through the raw development log.

We hope you like this new release. We tried to focus on a lot of features we have been requested over and over again!

2015-05-28 15:46

Version 0.9 (May, 2015) is fast approaching! Version 0.9 (May, 2015) is fast approaching!

Prepare for exciting new features, bug fixes (yeah, there were some bugs) and some new functionality frequently asked for (think the ability to order your functional location lists and batch change of maintenance plan statuses).

Keep posted, we think you're going to like it!

2015-05-19 08:31

Version 0.8 (Apr, 2015) now running on all servers! Version 0.8 (Apr, 2015) now running on all servers!

Main improvements on this version are:

  1. Redesigned reports and statistics area, including the ability to schedule reports for daily, weekly and monthly cycles with email notifications to a configurable list of recipients (recipients may or may not be system users - i.e. the reports are accessible without the need to login provided users have the private link).
  2. Non-paid accounts now see marketing messages at the top of the dashboard (these are switched off on paid accounts).
  3. Batch complete and batch close of work orders from the work orders search console.

All other improvements and bug fixes will be published soon on the development log.

2015-04-09 14:21

317 facebook likes and growing! 317 facebook likes and growing!

Thank you all: 317 facebook likes at the time of writing and still growing! Can we possibly reach 400?

2015-03-06 06:44

Towards 300 page likes on facebook. Up, up and away! Towards 300 page likes on facebook. Up, up and away!

On our way to 300 page likes on facebook! Cool! Never really thought we were going to get here! Thank you all.

comma CMMS facebook page: https://www.facebook.com/commacmms


More information:
2015-02-16 02:53

comma CMMS presentation youtube video reaches 1000 views! comma CMMS presentation youtube video reaches 1000 views!

Very proud to have reached 1000 views on our presentation video!! http://youtu.be/akayNljEG-M


More information:
2015-02-14 04:21

Video tutorial section added Video tutorial section added

If a picture is worth a thousand words then a video is worth a million words! Check our video tutorials ranging from beginner to advanced:

http://commacmms.com/site/faq/index.php?action=show&cat=15


More information:
2015-02-07 13:17

Verson 0.7 Released Verson 0.7 Released

See development log here for details on the latest version developments, bug fixes and others.


More information:
2015-01-11 15:51

comma CMMS Support Site Launched comma CMMS Support Site Launched

As part of an image revamp of comma CMMS, we have revamped our support site (well, alon with our main site). The support site - the one you're in right now - is now a combined FAQ repository along with where we store documentaion and Tutorials.

We hope you enjoy using and let us know your thoughts about anything that we need to change or add.

comma CMMS

Sales and Admin Group

2015-01-10 12:54

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